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I. PURPOSE To identify and to define the responsibilities and processes for the management of records, including research and development, at Oak Ridge National Laboratory (ORNL). This procedure interprets the requirements of IO-101, "Records Management," and replaces ORNL QA Procedure QA-L-17-100, "QA Records." II. SCOPE This procedure is applicable to records created by ORNL personnel and those contractually required records created by ORNL subcontractors. III. DEFINITIONS/ACRONYMS A. Document Management Center--locations established for a discrete collection of records maintained for current use. B. Emergency Operating Records--vital records essential to (1) the functioning of the government for the duration of an emergency, (2) the protection of resources, services, and systems, and (3) the maintenance of public health, safety, and order. C. Quality Assurance Records--a completed document that furnishes evidence of the quality of items and activities or credentials affecting quality. QA records will be managed under the provisions of this procedure in accordance with their importance. D. Records/Nonrecords--refer to Appendix A. E. Record Media--any of a variety of physical formats on which to record information, including paper, microfilm, magnetic tape, and magnetic disk. F. Records Inventory--a process in which data are collected on information in order to determine the value of the information to ORNL and the U.S. Department of Energy (DOE). G. Records Inventory and Disposition Schedules--a form used to inventory records, to indicate appropriate disposition, and to detail other instructions concerning their disposition (Form TX-5518, ORNL, 1/93). H. Records Schedule--a report providing authority for the final disposition of records. All records, regardless of media, are required to be scheduled. I. Rights and Interests Records--vital records essential to the preservation of the legal rights and interests of individual employees and other citizens, ORNL, and the government. J. Series (also called a Record Series)--file units or documents arranged according to a filing system or kept together because they (1) relate to a particular subject or function, (2) result from the same activity, (3) document a specific kind of transaction, (4) take a particular physical form, or (5) have some other relationship arising from their creation, receipt, or use, such as restrictions on access and use. Nonelectronic records are generally scheduled by series, while electronic records are generally scheduled within the context of the electronic system, i.e., input, output, hardware, and software (National Archives and Records Administration, "Managing Electronic Records," 1990). IV. GENERAL INFORMATION/REQUIREMENTS ORNL Records Management procedures may be supplemented by division or program procedures when necessary. Division-specific procedures pertaining to records management that supplement this procedure and contracted services for records management shall be reviewed by the ORNL Records Manager to ensure compliance with this procedure and ORNL standards. V. RESPONSIBILITIES The ORNL Records Manager assumes responsibility for the interpretation, coordination, assessment, and related training for the ORNL Records Management Program. Additional responsibilities are identified by position in the requirements sections. VI. RECORD-PROCESSING REQUIREMENTS A. Identification and Generation of Records 1. Records Identification All Employees Identify records and record-keeping requirements associated with ORNL and DOE. Note: The design, generation, distribution, and use of forms shall be standardized throughout ORNL to promote uniformity and efficiency of operation through the ORNL forms administrator, as stated in IO-101, "Records Management," VI.J. Contact the ORNL Records Manager for more information. 2. Records Generation Generators/Originators a) Create records that contain complete and accurate documentation of the organizations, functions, policies, decisions, procedures, and essential transactions of ORNL and its interests. b) Create records in a legible fashion and in a reproducible medium. c) Ensure that (1) required documentation is linked to associated activities or items, (2) generated records contain sufficient information to permit direct identification and traceability to the system, component, item, or activity involved, (3) the record is complete and authentic, and (4) records are limited to the subject matter and do not include comments of a personal nature. d) Determine if a document will be designated record or nonrecord. Refer to Appendix A, "Guidelines for Record/Nonrecord Determination." B. Additions or Corrections of Records All Employees Make all additions or corrections to paper records by placing a single line through the original data and initialing or signing and dating the corrected information in a reproducible medium. For records on other media, retain superseded copies. Alterations or modifications are approved by authorized personnel. C. Information Recovery After a Disaster Protection of collections of records and systems of information is addressed in procedures in the Laboratory Records Department and the Office of Computing and Network Management. Contact the ORNL Records Manager for information relating to the recovery of records maintained outside of these organizations in other offices and document management centers or to report an information disaster. D. Access Control All Employees Limit access to records in accordance with their sensitivity and value (i.e., those protected by the Privacy Act: personnel records of former contract employees, personnel medical records, and personnel radiation exposure records). E. Indexing and Retrieval of Records Line Managers 1. Determine record retrieval needs. 2. Develop and document an identification system for the retrieval of records considering needs for retrieving/returning, utilizing, and storing information. Refer to Appendix B, "Requirements for Records Storage." F. Records Storage Line Managers Store records in their areas in accordance with Appendix B, "Requirements for Records Storage." G. Records Inventory and Disposition Scheduling Line Managers and ORNL Records Manager Work together to ensure that a records inventory is performed and that records schedules are developed and approved in conjunction with the ORNL Records Manager. The ORNL Records Manager will coordinate the records inventory process for divisions (includes orientation, training, inventorying, appraising, scheduling, and revising). H. Exit Interview Line Managers Ensure that exit interviews are conducted with transferring or terminating employees and guest researchers to determine if records in their possession were transferred appropriately. I. Records Destruction Line Managers Ensure that records are destroyed as authorized by the records schedule. For records housed in the Laboratory Records Department, a Records Center Disposal Certificate (Form UCN-473) will be sent to the appropriate office by Laboratory Records six months prior to the destruction of records. For records housed in offices or Document Management Centers, the line manager will submit a signed Destruction of Records (Form TX-5518) to the ORNL Records Manager. Note: In special situations stated destruction dates might be superseded by other considerations, including investigations or litigation, Freedom of Information Act requests, hold orders, and special studies. VII. SUPPLEMENTARY REQUIREMENTS Line Managers A. Emergency Operating Records Protection Program For information about the handling of these records, consult IO-101, "Records Management" and/or the ORNL Records Manager. B. Rights and Interests Records Protection Program For information about the handling of these records, consult DOE Order 1324.5B, "Records Management Program" and/or the ORNL Records Manager. C. Supplemental Media Requirements 1. Microfilmed Records Line Managers Ensure that a systems analysis, including a cost-benefit study, is conducted prior to the decision to establish a new micrographic system or to add a significant enhancement to an existing system. For additional details refer to DOE Order 1324.5B, "Records Management Program." 2. Electronic Records Database Managers, Computer Protection Program Managers, and Employees Ensure that electronic records are created and maintained according to DOE Order 1324.5B, "Records Management Program." D. Supplemental Media Guidelines Audiovisual Records All Employees Ensure that audiovisual records, including photographs, videotapes, and audiotapes, are created and maintained according to the guidelines stated in "Managing Audiovisual Records," National Archives and Records Administration, 1990. Contact the ORNL Records Manager for a copy of the guidelines. VIII.REQUIRED RECORDS A. Records Procedures--for sites, divisions, and departments/sections B. Records schedules C. List of emergency operating records (if applicable) D. List of rights and interests records (if applicable) E. Authorization for Destruction of Records, Form TX-5517 F. Records Center Disposal Certificate, Form UNC-473 IX. REFERENCES A. REQUIREMENTS 1. IO-101, "Records Management" 2. DOE Order 1324.5B, "Records Management Progam" B. SOURCES 1. National Archives and Records Administration, "Managing Electronic Records," 1990 2. ISD-RM-XRC1.0, "Emergency Preparedness and Disaster Planning/Recovery Plan, ORNL Site Records Center/Remote Storage Area/Central Files," September 25, 1991 3. K/CSD/INF-92/29, "Emergency and Disaster Plan for Computing and Telecommunications Division Computer Operations," May 1992 4. National Archives and Records Administration, "Managing Audiovisual Records," 1990 Approved by: [R. I. Van Hook] Executive Vice President Lockheed Martin Energy Research Corporation ********** APPENDIX A ORNL RECORDS MANAGEMENT GUIDELINES FOR RECORD/NONRECORD DETERMINATION RECORDS The legal definition of records, as contained in 36 CFR Pt. 1220, follows: 1. "All books, papers, maps, photographs, machine-readable materials, or other documentary materials, regardless of physical form or characteristics, 2. Made or received by an agency of the United States Government under federal law or in connection with the transaction of public business and 3. Preserved or appropriated for preservation by that agency or its legitimate successor 4. As evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the Government 5. Because of the informational value of data in them." The three key points in the legal definition are: 1. created or received to conduct government business, 2. preserved because they constitute evidence or contain information of value, and 3. varied in their physical form or characteristics. Records refers to those classes of documentary materials that may be disposed of only after authorization is obtained and includes those created, received, and maintained by contractors pursuant to their contracts. Virtually all recorded information in the custody of the government (including information held by contractors that is considered by contract to be government information), regardless of its media (e.g., hard copy, machine-readable, and microfilm), is considered "government" records. NONRECORDS The term nonrecord applies to materials that are not categorized as records. Examples of nonrecords are: o library and museum material made or acquired and preserved solely for reference or exhibition purposes; o extra copies of records with the official record copy being retained elsewhere; o stocks of publications; o reading file copies of correspondence; o tickler, follow-up, or suspense copies of correspondence; o identical duplicate copies of documents maintained in the same file; o superseded manuals and other directives maintained outside the office that is responsible for retaining them; o materials documenting fringe activities of agencies such as charitable fund drives; o routing slips; o working papers; o drafts of correspondence and reports; o blank forms; o correspondence and other records of short-term value that, after action has been completed, have neither evidential nor informational value,* such as requests for publications and communications on hotel reservations; and o information-only copies of correspondence and other papers on which no documented administrative action is taken. *Evidential value--the value of a record that documents the history of an organization and its activities. Informational value--the value of a record that provides unique information of an organization and its activities for purposes of documenting the functions, policies, decisions, procedures, and essential transactions. ********* APPENDIX B REQUIREMENTS FOR RECORDS STORAGE A. GENERAL REQUIREMENTS The frequency of records use will determine the storage location. Office personnel should have ready access to the information necessary to perform their functions. In the case of paper or film documents, close physical proximity is indicated. In the case of electronic records, timely access to the information is indicated. Inactive records (i.e., those referenced for use less than once a month) are typically eligible for storage outside the office environment and can be stored in the Laboratory Records Department or in the federal records centers (FRCs). B. SPECIFIC REQUIREMENTS FOR PAPER RECORDS 1. Duplicate records and nonrecord material should be stored in standard letter-sized filing cabinets without locks or on shelves. 2. Company-sensitive business records, records that easily can be replaced or re-created, or low-risk records should be stored in standard filing cabinets with locks. Company-sensitive records should be segregated from nonsensitive records and appropriately labeled. 3. The following types of records should be stored, on a long-term basis, in FRCs: o records that are irreplaceable, o records required for the continued functioning or reconstitution of an organization during and after an emergency, and o records that protect the rights and interests of Energy Systems and DOE and of the individuals directly affected by their activities. While in active use in file stations, records in this category shall be protected using one of three methods: o a one-hour-fire-rated file cabinet, plus adequate smoke detection or fire-suppression systems, and reasonable safeguards against water damage, rodent and insect infestation, and floods; o a duplicate storage area in a separate location sufficiently remote to eliminate the chance of exposure to a simultaneous hazard (these areas will be listed on the records schedules); and o duplicate information on other records media, including microform or optical disk. Inactive records will be stored in the Laboratory Records Department. When possible, records requiring long-term retention will be forwarded to the FRC or the National Archives. Transfer instructions can be obtained from the Laboratory Records Department and the ORNL Records Manager. C. SPECIFIC REQUIREMENTS FOR MICROFORM RECORDS, ELECTRONIC RECORDS, AND RADIOGRAPHICS Refer to DOE Order 1324.5B, "Records Management Program".
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Updated: Tuesday, 11-Feb-97 15:56:22 EST(npn)