A hard copy of this document is valid only until the document revision number has changed on the Web. The hard copy should be dated and signed the day it is printed. If you continue working from the hard copy, you should verify its accuracy periodically on the Web or add your name to the distribution list for procedure notification any time a document in this Functional Policy Area changes.
Date Printed:_________________________ Verifier:__________________________
PURPOSE This procedure provides direction for reporting nonconforming items and services using ORNL Procedure QA-15.1, "Preparation of a Nonconformance Report." APPLIES TO This procedure applies to all purchased or in-house fabricated items and services that do not conform to specifications or requirements. (Amplification may be found in QA-15.1, Sect. A.5.) OTHER o QA-15.1, "Preparation of Nonconformance Report" DOCUMENTS NEEDED o UCN-11457, "Nonconformance Report Form" NOTE: All referenced forms and tags are available from the ORNL QA Office or through any ORNL QA specialist or coordinator. WHAT TO DO A. Identification and Documentation Employee 1. Notifies the appropriate project or line manager when an Identifying item or service does not appear to conform to Nonconformance specifications or requirements. Project/Line 2. Segregates and tags, where practical, suspect item(s) Manager with "Hold" tag(s) (UCN-10858). "Reject" tags (UCN-10859) may be applied to clearly nonconforming items. 3. Contacts their QA specialist (QAS) for assistance in dispositioning and documenting nonconforming item(s) or service(s). Project/Line 4. Prepare Nonconformance Report (UCN-11457) in accordance Manager with QA-15.1. and QAS 5. Ensure that dispositioning material review board, if required, consists of, as a minimum, the project or line manager, design engineer (if a designed item), customer/user (if other than the project or line manager) and assigned QAS. Project/Line B. Corrective Action Manager and QAS 1. Remove initial tagging, if necessary, and apply appropriate tag(s) consistent with item disposition. a. Use "Reject" tag if item is rejected and/or scrapped. b. Use "Approval for Alternate Use" tag (UCN-10857) if item is to be used in an alternative application. 2. Ensure that any repaired or reworked items are reinspected or retested consistent with the original or modified requirements. 3. Ensure that drawings and other applicable documents are revised when applicable to reflect modifications or accepted deviations. RECORDS Nonconformance Reports and associated documentation are retained in accordance with approved records inventory and disposition schedules under X-AD-7, "ORNL Records Management." Approved by: [J. H. Swanks] Associate Director Operations, Environment, Safety, and Health Oak Ridge National Laboratory
PIC - M. L. Gildner
FPM - P. B. Hoke
Directives Coordinator
Directives Home
ORNL Internal Home
Search the ORNL/LMES Web
http://www-internal.ornl.gov/ORNL/directives/data/800140000087.html
Updated:Wednesday, 12-Feb-97 12:56:15 EST(npn)